This Privacy Policy (“Policy”) governs how Ghar Ki Mehek (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website (www.gharkimehek.com) or services. By accessing our platform, you consent to this Policy.
1. Information We Collect
We may collect:
- Personal Data: Name, phone number, email, delivery address.
- Order Details: Meal preferences, subscription plans, payment records.
- Technical Data: IP address, device type, browser (via cookies).
2. Purpose of Data Collection
Your information is used to:
- Process orders and manage subscriptions.
- Communicate delivery updates, offers, or policy changes.
- Improve services and prevent fraud.
- Comply with Indian tax/food safety laws (e.g., GST invoices).
3. Data Storage & Security
- Storage: Data is stored on secure servers in India (compliant with IT Act, 2000).
- Protection: We implement SSL encryption, firewalls, and access controls.
- Retention: Data is retained only as long as necessary (e.g., 6 months post-order for tax records).
4. Data Sharing & Disclosure
We do not sell your data. Limited sharing may occur with:
- Delivery Agents: Only contact details and address for order fulfillment.
- Payment Gateways: Razorpay/UPI providers (PCI-DSS compliant).
- Government Authorities: If required under Indian law (e.g., court orders).
5. Your Rights Under Indian Law
You have the right to:
- Access/Correct your data (email contact@gharkimehek.com).
- Withdraw Consent (may affect service delivery).
- Grievance Redressal: Complaints will be resolved within 30 days (per IT Act).
6. Cookies & Tracking
- We use cookies for session management and analytics (Google Analytics).
- Disable cookies via browser settings, but some features may not work.
7. Third-Party Links
Our website may link to external services , We are not responsible for their privacy practices.
8. Children’s Privacy
We do not knowingly collect data from minors under 18. Parents/guardians may contact us to remove such data.
9. Updates to This Policy
Changes will be posted here with a revised “Effective Date.” Continued use implies acceptance.
10. Contact Us
For privacy concerns or data requests:
📧 Email: contact@gharkimehek.com
📞 Phone: 8882747821
Address: 182A, 2nd Floor Front Side, K1 Block, Mohan Garden, Delhi, 110059
Key Compliance Notes for India:
✔ IT Act 2000: Covers data protection and breach liability.
✔ GST Invoices: Order records stored for 6+ years as per tax laws.
✔ No SPDI (Sensitive Data): We do not collect passwords, Aadhaar, or health data.